Encountering a blank white page on AliExpress when signing in through Facebook can be frustrating. Here’s why it happens and how to fix it:
Common Causes:
- Browser Cache and Cookies: Corrupted or outdated cache and cookies can cause login issues.
- Browser Compatibility: Older browsers or incompatible settings may prevent the page from loading correctly.
- Facebook Authentication Issues: Temporary glitches in Facebook’s authentication process may lead to blank pages.
- AliExpress Server Issues: Sometimes, AliExpress servers experience downtime or errors.
Solutions to Fix the Issue:
- Clear Browser Cache and Cookies:
- Go to your browser settings and clear cache and cookies.
- Restart your browser and try signing in again.
- Use a Different Browser or Update Yours:
- Ensure your browser is updated to the latest version.
- Try logging in using a different browser.
- Switch to Incognito/Private Mode:
- Open your browser’s incognito or private mode and try signing in.
- Use the Mobile App:
- Download the AliExpress app and log in through Facebook there. Mobile apps often bypass browser-specific issues.
- Check Facebook Settings:
- Ensure AliExpress has permission to access your Facebook account.
- Revoke and reauthorize the app if necessary.
- Wait and Retry:
- If the issue persists, it could be a temporary server problem. Wait for a few hours before trying again.
Conclusion
A blank white page on AliExpress during Facebook sign-in can usually be resolved by clearing your browser cache, updating your browser, or switching to the app. If all else fails, reach out to AliExpress customer support.